Sender
We have been building systems since 1998. Since 2023, they have kept working on their own.
At night, a workflow checks the interfaces of dozens of client systems, and in the morning only the one deviation is waiting in the inbox. Zweite Schicht is the AI unit of WDM Webdesign München GmbH. A team of specialists that has been building and running websites, portals and interfaces for mid-sized companies and corporations for more than 25 years. Not a start-up, not a consultancy. People who know systems because they built them themselves.
Origins
Where we come from
We started building websites in 1998. Websites became platforms with a shop, a service portal and ten domains. Platforms became systems with Salesforce, NetSuite, SAP SuccessFactors and Freshdesk behind them. Anyone who has moved data between systems for 25 years knows where the work in mid-sized companies actually happens: not in the system, but in between.
When language models became usable in 2023, we did not put them on a website as a chatbot. We built them into these gaps. First for ourselves, then for clients who have trusted us for years. That is how Zweite Schicht came about.
- 1998
Websites for mid-sized companies in Munich
We start with websites for mid-sized companies. From this came the skill everything else rests on: reading, understanding and connecting systems.
- c. 2008
Platforms with shop and portal
Websites become platforms: shop, service portal, several domains and languages on one content base. The work shifts from design to the data behind it.
- 2017
The systems behind them
Behind the platforms are Salesforce, NetSuite, SAP SuccessFactors and Freshdesk. Since 2017 we have looked after the websites of a listed fuel cell manufacturer.
- 2023
Language models built into the gaps
First in our own operations, described in the section below. We only offered clients what was already running for us.
- 2026
Zweite Schicht as a brand of its own
The AI work gets a name of its own, with fixed prices on the website and WDM Webdesign München GmbH as the legal entity.
Own operations
How our own operations run
We recommend nothing we do not run ourselves.
Tasks, the inbox, calls and nightly checks of client systems run as workflows for us, without timesheets. The case study Our own operations describes what exactly runs, how long it took to get there and what went wrong along the way.
Dozens of such workflows work for us every day. None of the tools behind them was bought; all of them are built for our workflow, just as we build them for clients: tools that fit you. We made the mistakes ourselves, not at the client's expense.
How we work
How we work
The same people, from the first call to operation
Whoever does the analysis also builds the workflow and looks after it afterwards. No partner at the pitch and a junior team on the project. You know everyone who works on your workflow, and you never have to explain to anyone what a PIM is.
Hands-on engineering, not a platform
We build in code on the interfaces of your systems. No no-code tool, no platform of our own that you would be tied to. What we build belongs to you and is documented so that someone else could take it over.
Plain facts, with figures
We say what we expect, with figures from your business, and we also say where AI does not pay off. You will not find market statistics, superlatives or revolutions on this website.
Contact person
For Zweite Schicht, your contact is Nicolas Deskau, founder of WDM Webdesign München GmbH. You can reach him via the contact form or on +49 89 856 371 00.
Boundaries
What we are not
- Not a strategy consultancy. We do not deliver slide decks about AI potential. We deliver workflows that run.
- Not a chatbot vendor. A chatbot can be part of a workflow. We do not build one as decoration for a website.
- Not a platform. We do not sell software licences. Your workflows keep running without us.
- Not a partner for every company. Below about 50 employees and without substantial data or text of your own, our work rarely pays off. We tell you so beforehand.
Handover
The first step is a 30-minute call.
You tell us about the workflow that costs you the most time. We tell you honestly whether AI pays off there and what the next step would be. Whether a workflow analysis follows is up to you.